PDI Health

COO - Integrator

Brooklyn, NY - Full Time

Welcome to a challenging yet exciting opportunity! As part of this role, you will be asked to achieve more than you ever thought possible in a limited amount of time, all while navigating through ambiguity. You will need to be able to multitask, maintain order amidst chaos, and devise creative ways to help the team accomplish their goals within budget and on time, while aligning with our company culture and strategy. No hand-holding here - it's up to you to figure it out and get it done!

If you succeed in this role, you will shatter any perceived limitations you may have had about yourself. You'll gain the mental toughness and discipline to conquer any obstacle that comes your way, leading to a more fulfilling and enjoyable life.

If you're not feeling it and are questioning who we think we are, that's perfectly fine - this role might not be the right fit for you. However, if you're intrigued and feel like we're speaking your language, we might be embarking on a beautiful journey together. Keep reading to find out more!

We are a rapidly expanding national portable X-ray company with a mission to positively impact people's lives on a daily basis. Our ownership has deep-rooted relationships in the long-term care industry and a robust sales team, but our primary challenge lies in scaling our infrastructure to support our aggressive growth goals. We aspire to double or even triple our footprint within the next 1-2 years, and we're seeking exceptional leaders to join our team. Our ideal candidates are those who attract and develop great operators and share our vision of fast growth and scalability while maintaining the highest level of care for our patients. We prioritize running operations ahead of schedule and under budget to maximize efficiency and effectiveness.

________

The Pain of Inefficiency - Do you often find yourself noticing ways things could be done more efficiently? Whether it's at work, in your personal life, or even just observing others, you can't help but feel a physical discomfort when you witness inefficiency. The urge to intervene and suggest a better way of doing things can be almost overwhelming. In fact, inefficiency can actually cause you physical discomfort. The pain of inefficiency is real, and it's something that many people experience.

Root Cause Solutions - While some may be content with temporary fixes to problems, you have a keen eye for identifying the root cause and refuse to settle for anything less than a permanent solution. When others are quick to suggest working harder to make up for lost time, you take a step back to analyze the situation and find the underlying roadblocks that are causing delays. Rather than pushing harder, you focus on removing these obstacles to achieve greater success with less effort. While others may be content with giving it more gas, you prefer to release the e-brake and achieve better results by tackling the problem at its source.

The Satisfaction of a Job Well Done - While compliments and financial rewards are certainly nice, there's nothing quite like the feeling of things working just right. It's that feeling that makes your work truly meaningful and keeps you motivated to keep pushing forward. Whether it's a project coming together seamlessly or a process that runs smoothly without any hiccups, that sense of accomplishment is truly priceless. And the best part is seeing the positive impact it has on those around you. Knowing that your efforts have made others happy and productive is the ultimate reward, and it's what keeps you coming back for more.

Reliability and Accountability - When you commit to a task or role, you don't just get it done - you get it done exceptionally well, without any hesitation or need for supervision. You take pride in your ability to be reliable and accountable, consistently delivering results that exceed expectations. But it's not just about your own performance - you also have a talent for holding others accountable and ensuring that they fulfill their responsibilities. You take on the role of a responsible leader, proactively checking in on others and providing support to help them achieve their goals. Your commitment to reliability and accountability is a testament to your professionalism and dedication to excellence.

Ahead of Schedule and Under Budget

You have a mindset of running operations ahead of schedule and under budget that involves prioritizing efficiency and effectiveness, setting goals and timelines, and constantly seeking ways to improve processes to achieve optimal results.

As our ideal COO / Integrator, you will work closely with our CEO / Visionary to turn his vision into actionable plans for the company. Your ability to work hand in hand with our CEO and bring his ideas and vision to life will be key to our success. You should be detail-oriented, data-driven, and process-oriented, with a passion for optimizing and streamlining operations. As a leader within our organization, you will also mentor and model behaviors for those around you, fostering a culture of excellence and continuous improvement.

Role and Responsibilities:

  • As a key part of this role, you will be responsible for conducting a complete evaluation and realignment of our operations leadership team. This will involve bringing in new talent to the leadership team who align with our values and mission. Your goal will be to build a cohesive and inclusive team focused on delivering results and driving growth.
  • Implementing the rollout of 5 EOS Foundational Tools: V/TO, AC, L10, Rocks, and Scorecards. You will work closely with the leadership team to ensure they understand, embrace, and fully implement the EOS system.
  • Identifying opportunities in core processes and developing improvement plans with measures for success. You will establish KPIs and work with stakeholders to ensure they are monitored and tracked, and adjustments/improvements made as needed. Your goal will be to drive continuous improvement to help the company achieve its strategic goals.
  • Strategizing with and guiding our Recruitment and HR Teams to structure a strong recruiting and retention program to support the client needs and improve company profitability ( at least 5% profitability increase).
  • Working with the Business Intelligence team to support the Finance, Billing and Accounting needs of the company. Improve the operational reporting information to demonstrate a marked improvement ( at least 15%) in productivity of techs and support staff.
  • Tracking and evaluating the progress of the BI and technology teams to support the Finance, Accounting and Leadership teams needs for Cash Flow, Budgeting, and Billing Projects.
  • Ensuring that full operating budgets are in place that track all field operating expenses and capital equipment needs.

 

QUALIFICATIONS

  • Experience leading and growing executive C-suite teams.
  • Minimum 5-7 years of experience scaling and growing companies.
  • Proven experience building and leading high-performance teams.
  • Experience in growing and building teams and putting the “right person” in the “right seat”.
  • Excellent interpersonal communication skills.

Preferred

  • Working knowledge of the EOS operating system.
  • Operations management experience, preferably in the healthcare industry.

Thank you for considering a career with our company. We are excited to receive your applications for the open position.

To ensure that we give full consideration to each applicant, we kindly ask that you complete a brief survey. Please note that only applications with completed surveys will be reviewed.

The survey will provide us with valuable information to help us assess your qualifications for the position. Your responses will be kept confidential and will only be used for the purpose of evaluating your application.

Please follow the link provided to access the survey.

https://go.apply.ci/s/rGsvsv0Wo9

We appreciate your time and effort in completing this important step in the application process.

 

#exec

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