Dispatch Lead

Brooklyn, NY
Full Time
Dispatch
Manager/Supervisor

PDI Health (Preventative Diagnostics) is a fast-growing portable company expanding throughout the USA, with offices currently in NY, NJ, DE, MD, PA, RI, CT VA, FL, MN, OH, with more to come! Here we provide mobile services on-site to nursing homes, assisted living facilities and patient's homes with the goal of easing their current immobility. 

Growing at a rapid pace, PDI Health (PD) is now looking for a Full-Time Dispatch Lead to join our HQ office in Brooklyn, NY. This person will drive customer satisfaction by fielding inquiries, addressing issues, and maintaining extensive product knowledge. Candidate must be energetic, friendly, well-spoken and detail oriented.  

Hours: Monday – Friday, 1st Shift, In Office 

Location: 12 Spencer Street, Brooklyn NY 11205 

Pay: $54,080 - $62, 400 Salary
 

Benefits:  

  • Nationwide Employee Perks 

  • Health, Dental, Vision Insurance (32+ Hours) 

  • Holidays and PTO (32+ Hours) 

  • Matching 401K Plan (32+ Hours) 

  • Paid Training  

  • Opportunity for growth within the company 

  • And more... 
     

Responsibilities: 

  • Provide customer care and support to our long-term care facilities and home bound patients 

  • Process work orders, messages, and information to or from technicians on the field 

  • Assist and Monitor personnel and/or locations on a constant basis. 

  • Coordinate service and schedules. 


Requirements: 

  • Strong data entry / communication / phone handling skills (MUST) 

  • Mid and/or expert level knowledge of medical terms (mobile radiology) (STRONGLY PREFERRED) 

  • Dispatch Experience (MUST) 

  • Supervisory / Lead experience (MUST) 

  • Strong knowledge of Microsoft Office 

  • Ability to multitask and work under pressure 

  • Honest, flexible, team player and hard working 

  • Strong problem-solving abilities 

  • Bilingual Spanish or Russian a plus! 

  • COVID VAX: Contingent on State & Federal Mandates 


Contact for interview - [email protected] or 718.218.5209

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Human Check*